If the issue does not occur with the latest official openpilot release, we CANNOT look into your issue. If you were previously running third party software, reflash the device with https://flash.comma.ai and install the stock software.
NOTE: support is unable to assist with anything beyond this list.
This is the unique identifier for your device. It can be found in the device settings or at https://connect.comma.ai.
https://comma.ai/support#comma-connect-and-prime
Please enter the details of your request. A member of our support staff will respond as soon as possible.