Shop FAQ

Shipping and Returns

• How do I make a return?
• How do international returns work?
• When will I receive my order?
• How can I cancel my order?
• Where does my order ship from?
• Where do we ship?

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comma shop

• Do you sell parts?
• Is the 1-year hardware warranty transferable?
• How do I cancel or modify my order?

Other

• Can I buy a comma two?
• How can I invest in comma?
• Can I get a review device? (I am Reviewer/Media/YouTuber)
• I'd like to partner with comma.
• Why haven't I heard back from support@comma.ai?
• Do you have wholesale and discounted bulk pricing?

comma devices

• How and where do I buy a comma device?
• I ordered a comma device! Now what?
• Does installing a comma device require permanent modifications to the car?
• How do I mount my comma device?
• Will installing a comma device void my warranty?
• Will my insurance cover my car with a comma device installed?

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