Shop FAQ

Shipping and Returns

• Where does my order ship from?
• Do you offer a warranty?
• What is the return policy?
• How long does it take to receive my refund?

comma shop

• Do you sell parts?
• Is the 1-year hardware warranty transferable?
• How do I cancel or modify my order?

Other

• How can I invest in comma?
• Why haven't I heard back from support@comma.ai?

comma devices

• I ordered a comma device! Now what?
• Does installing a comma device require permanent modifications to the car?
• How do I mount my comma device?
• Will installing a comma device void my warranty?
• Will my insurance cover my car with a comma device installed?