Shop FAQ

Shipping and Returns

• How do I make a return?
• When will I receive my order?
• How can I cancel my order?
• Where does my order ship from?
• Where do we ship?
• How much is shipping?

See all 9 articles

comma shop

• Do you sell parts?
• Is the 1-year hardware warranty transferable?
• How do I cancel or modify my order?

Other

• Can I trade in my comma two for a comma three?
• How can I invest in comma?
• Can I get a review device? (I am Reviewer/Media/YouTuber)
• I'd like to partner with comma.
• Why haven't I heard back from support@comma.ai?
• Do you have wholesale and discounted bulk pricing?

TRY A TWO

• How do I trade up my C2 to a C3 within 90 days?
• Is my C2 eligible to trade up to a C3?
• When will my comma three ship?
• What is your return policy?

comma devices

• How and where do I buy a comma device?
• I ordered a comma device! Now what?
• Does installing a comma device require permanent modifications to the car?
• How do I mount my comma device?
• Will installing a comma device void my warranty?
• Will my insurance cover my car with a comma device installed?

See all 7 articles