We've made the Refund Policy as straightforward as we can, no hidden clauses and no fine print.
- You may cancel your subscription by selecting the "Cancel Subscription" option on connect.comma.ai in the settings cog -> "Device Settings" -> "Manage Prime Settings". You can do this at any time without incurring a cancellation fee. Upon canceling your comma prime membership, no further fees will be charged.
- If you have a free trial period, we will charge your credit card with the monthly subscription fee at the end of the trial period.
- We will continue to charge your credit card account on a monthly basis until you cancel your subscription. For example, if you joined on April 5 your credit card will be charged on May 5; June 5; July 5; and so on until you cancel your subscription.
- Your cancellation takes effect immediately.